Financial Policy

Patient Billing

For your convenience we accept Visa, MasterCard, American Express and Discover. We also accept Care Credit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at West Des Moines Office Phone Number 515-440-3636. Many times, a simple telephone call will clear any misunderstandings.  We also can process your payment over the phone for any balance that may be remaining.

Dental Insurance

If you have dental insurance, we will estimate your portion and ask that you pay this initial payment for your treatment on the day of service.  As a courtesy we file your treatment costs to your insurance.  Though we try to be exact in this co-payment, even after your insurance company pays their portion, there may be a remaining balance.  Most insurance companies will respond promptly.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage. Knowing your insurance benefits, including any waiting periods, limits, and exclusions helps to reduce confusion in the ever changing world of insurance.

If you have a balance, we will send you a monthly statement with a return envelope. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but this must be done prior to the actual procedure or immediately upon receiving your statement. 

No Dental Insurance

We recognize that everyone may not have dental insurance benefits.  We strive to keep our costs as low as we possibly can for everyone.  We are happy to work with you.  We do require 30% down on the day of service and a commitment to make monthly payments either by putting a credit card number on file with us to use monthly, or use our free financing for one year service through Care Credit®.  Apply at www.CareCredit.com or call 1-800-677-0718.